Return policy

At the shop, there is no policy to exchange for customers to buy retail products.

Shipping policy

Shipping policy: With invoice over 400k:

  • Free delivery in Ho Chi Minh City.
  • Support 30% ship fee for other provinces. Maximum not more than 20k.

Payment policy

  • Ship COD
  • Bank transfer before receiving the item
    – Account name: JASWILL Company Limited
    – Account number : 2058457
    – Bank : ACB Bank
    – Branch : SUBSIDIARY HAM TU
  • Pay online before receiving goods (Ngan Luong)

Privacy policy of user information

JinJoo Beauty is committed to not using any personal information of customers for the purpose of not relating to the order

Return policy for goods

JinJoo will refund your order in 2 ways:

  • Bank transfer: if you have already paid for the transfer or payment of COD in provinces / cities outside Ho Chi Minh City, HCMC.
  • Cash back: if you have paid COD and stay in Ho Chi Minh City.
  • You will receive your money back within 10 to 30 business days, depending on the form of payment and the card issuing bank.

Contact information

Korean Lipstick JinJoo